top of page
FAQ
-
Why do you focus on natural ingredients?At MiraArose, we believe that nature has always had the answers. Our ancestors didn’t need chemicals for flawless skin, and neither do you. We honor their wisdom by using natural, powerful ingredients that have stood the test of time—ingredients that heal, nourish, and empower your skin without the harsh side effects of synthetic additives.
-
Are your products safe for sensitive skin?Yes! Our products are formulated with natural ingredients that are gentle and nourishing, making them suitable for sensitive skin. We avoid harsh chemicals and synthetic additives, focusing on ingredients that are known for their soothing and healing properties. However, we recommend patch testing any new skincare product before full use.
-
Why is MiraArose not your average skincare brand?We’re not here to follow trends or mimic what’s already out there. MiraArose is about standing out, about giving you products that are rooted in tradition and made with purpose. We don’t chase hype; we create something real. Our skincare is made to celebrate you, your heritage, and your story, and we’ll always keep it that way.
-
How do you ensure the quality and freshness of your raw ingredients?We maintain stringent quality control measures and partner with trusted suppliers to guarantee the freshness and purity of our raw ingredients. Our products undergo rigorous testing to meet our high standards before reaching our customers.
-
Are your products vegan?While many of our products are vegan, some include ingredients like beeswax and honey. We are committed to being transparent about our formulations, and you can always check the product details to see if they meet your specific needs. For those who prefer vegan products, we’re working on expanding our vegan-friendly options.
-
How Are Your Products Made?At MiraArose, our products are carefully handcrafted in small batches, ensuring that every item is made with the highest level of care and attention to detail. We use only the finest, natural ingredients, sourced from trusted suppliers, including Haitian farms that share our commitment to quality and sustainability. Our small-batch production process allows us to maintain freshness, potency, and integrity, ensuring that you receive the very best in natural skincare. By focusing on artisanal craftsmanship, we ensure that every product we create is more than just skincare—it’s a reflection of our values, heritage, and dedication to providing luxurious, high-quality products.
-
What makes MiraArose different from other skincare brands?At MiraArose, we blend traditional Caribbean beauty secrets with modern skincare innovation. Our products are made using natural, high-quality ingredients sourced from ethical suppliers, including Haitian farms, and crafted in small batches to ensure the freshest, most potent results. We are deeply rooted in our Black Caribbean heritage, and every product reflects our commitment to empowerment, unity, and authenticity
-
Is MiraArose just for women?Not even close! Beauty has no boundaries, and neither do we. MiraArose is for everyone who values natural, effective, and authentic skincare. Whether you’re looking to heal, glow, or just take better care of yourself, we’ve got something for you. Skincare isn’t a gender—it’s a lifestyle.
-
Why should I switch to natural skincare?Your skin deserves the best, and nature has always known how to deliver. Our ancestors didn’t need chemicals, and neither do you. Natural skincare is about getting back to basics, using ingredients that are effective without the side effects. When you switch to MiraArose, you’re choosing clean, safe, and powerful products that work with your skin, not against it.
-
How does MiraArose connect with mental health?We understand that beauty isn’t just about what’s on the outside. Conditions like anxiety and trichotillomania can impact how we feel about ourselves. That’s why we’re not just about skincare—we’re about self-care. Our products are infused with aromatherapy, using natural scents that soothe the mind and body, helping you find balance and peace in your daily routine.
-
Why are you so passionate about Haitian Castor Oil?Because it’s more than just an ingredient—it’s our heritage. Haitian Castor Oil, or “liquid gold,” has been used for centuries to heal, nourish, and protect skin and hair. It’s thick, rich, and packed with nutrients that make it a miracle worker. We honor its power by making it a key part of our products, and we’re proud to share that piece of our Caribbean roots with you.
-
Can I use MiraArose products if I have a specific skin condition like eczema or psoriasis?Our products are designed to be gentle and nourishing, but we always recommend patch testing first, especially if you have sensitive skin or specific skin conditions. While our products use natural, soothing ingredients, everyone’s skin reacts differently. If you have concerns, consult your dermatologist before use.
-
Do your products contain any preservatives?We prioritize using natural preservatives like Vitamin E to extend the shelf life of our products. However, some formulations require minimal preservatives to maintain freshness and safety. Rest assured, we stay away from harsh chemicals and synthetic preservatives, keeping our products as clean and natural as possible.
-
What is the shelf life of your products?Since we use natural ingredients and craft our products in small batches, most MiraArose products have a shelf life of 6 to 12 months. To get the best results, we recommend storing your products in a cool, dry place and using them within the suggested time frame to maintain their potency.
-
How do I know which product is right for me?We understand that finding the right skincare can be overwhelming. That’s why we provide detailed product descriptions and benefits for each product, helping you choose what works best for your skin type and concerns. If you’re still unsure, feel free to reach out to us, and we’ll happily guide you to the perfect match.
-
Are your products fragrance-free?We use natural essential oils in our formulations, which provide subtle, soothing scents that double as aromatherapy. If you have fragrance sensitivities, we will soon offer some fragrance-free products and are happy to guide you to options that suit your preferences.
-
Do you offer discounts or promotions?We love treating our customers to special offers! Keep an eye out for seasonal sales, discount codes, and our loyalty program, where you can earn rewards with every purchase. Sign up for our newsletter to stay updated on all our upcoming deals and promotions.
-
Are your products pregnancy-safe?Many of our products are made with gentle, natural ingredients, but we always recommend consulting your healthcare provider before introducing new skincare products during pregnancy. Ingredients like essential oils may not be suitable for all expectant mothers, so it’s important to check with a professional.
-
What if I have an allergic reaction to a product?While we use natural, gentle ingredients, everyone’s skin is unique. If you experience any irritation or reaction, stop using the product and consult with a healthcare professional if needed. We recommend doing a patch test before using any new product, especially if you have sensitive skin. Disclaimer: Our products are made with natural ingredients and are safe for most skin types. However, everyone’s skin is different. If you have concerns about allergies or sensitivities, we recommend doing a patch test or consulting a healthcare provider. MiraArose cannot be held responsible for individual reactions. Use as directed for best results.
-
Do your products contain parabens, sulfates, or synthetic additives?No. MiraArose is committed to providing clean, natural skincare. Our products are free from parabens, sulfates, phthalates, and synthetic additives. We believe in using ingredients that are as close to nature as possible, ensuring that your skin gets nothing but the best.
-
Can I layer MiraArose products with other brands?Yes, our products are designed to complement your existing skincare routine. Whether you’re adding a MiraArose serum to your regimen or switching to our elixirs, they work well alongside other clean beauty products. We do recommend avoiding mixing with harsh chemicals or synthetic products to keep your routine as natural and effective as possible.
-
What kinds of ingredients do you use in your products?At MiraArose, we blend the finest ingredients from the Caribbean with exotic superfoods from around the world, creating skincare treasures rooted in tradition. We use powerful ingredients like Haitian Castor Oil, Shea Butter, Guava, Green Tea, and more. As we continue to grow, we’ll be introducing even more exotic and rare ingredients—each chosen for their ability to nourish, heal, and enhance your skin naturally. Our formulations honor the wisdom of generations, offering you the best that nature has to give.
-
How can we be reached.You may chat us from Monday to Friday 7am to 8pm EST, or email us at customerservice@miraarose.com
bottom of page